What can we do to make your experience better?
First off: we're sorry. Our goal is to make all of our customers happy, and we'd love to fix whatever you are unhappy with.
1. Email us at email@example.com, and we'll be happy to answer any questions or concerns you have about your order.
2. If you want to return or exchange your order for any reason, please visit: Returns & Exchanges.
3. Here's a discount code for you, just to say we're sorry. Use code "Sorry20" at checkout for 20% off any order.